Frequently Asked Questions
Have questions about promotional products, branded apparel or ordering with DAKOTA Promo? Find answers for businesses, procurement teams, schools and community organizations. We're an Indigenous-owned company based in Regina, Saskatchewan, serving customers across Canada.
About DAKOTA Promo
What is DAKOTA Promo?
DAKOTA Promo is an Indigenous-owned promotional products and branded apparel company based at 1140 Broad Street in Regina, Saskatchewan. We serve organizations across Canada, helping them find and customize products for employees, clients, events and communities. As a division of ABADOO Group, DAKOTA Promo benefits from established industry experience and supplier relationships.
Is DAKOTA Promo a certified Indigenous business?
Yes. DAKOTA Promo is a member of the Canadian Council for Indigenous Business (CCIB) and is a CCIB Certified Indigenous Business (CIB). Our certification recognizes DAKOTA Promo as an Indigenous business and can support organizations looking to work with certified Indigenous suppliers.
How is DAKOTA Promo related to ABADOO Group?
DAKOTA Promo operates as the Indigenous-owned division of ABADOO Group. This relationship combines DAKOTA Promo's focus on Indigenous-owned promotional products and branded apparel with ABADOO's established industry experience, team and supplier relationships.
Do I need an account?
No, you can send us a catalogue anytime without one. A free account lets you see your order history and save favourite items to My Catalogue for later. Create a free account.
Timing, Shipping and Pricing
Do you ship across Canada?
Yes. Based in Regina, Saskatchewan, DAKOTA Promo ships to customers across Canada. Shipping costs vary by order size and destination, and we'll include them in your quote.
How long do orders take?
Turnaround depends on the product, quantity and decoration. Most orders are ready in 10 to 15 business days after you approve your proof, and many in-stock items can be faster. Let us know your in-hands date when you request a quote, and we'll help you plan a realistic timeline.
How does DAKOTA Promo price its work?
DAKOTA Promo works with customers to find products that meet their needs and budget. We consider product quality, customization, quantity and overall value when preparing quotes. We are committed to providing dependable service at a competitive price. Contact us to discuss your project and receive a quote tailored to your requirements.
Is there a guarantee?
Yes. DAKOTA Promo is backed by the same 100% guarantee as ABADOO: on time, on budget, correct, and satisfied. We are committed to delivering quality products that meet your expectations, with clear communication and dependable service throughout the process. If something doesn’t go as planned, we work directly with our customers to address the issue and find a suitable resolution.
Will I see a proof before my order is made?
Yes. We send a digital proof for every decorated order, and nothing goes into production until you approve it.
What do you need for my logo?
A vector file (AI, EPS or PDF) works best. If you only have a JPG or PNG, send it anyway, and we'll let you know if it needs to be redrawn.
Online Company Stores
Can DAKOTA Promo set up an online company store?
Yes. DAKOTA Promo can develop and manage private online company stores where employees or branches can order pre-approved branded apparel, onboarding items and promotional products. Stores can be set up with agreed budgets or payment arrangements, and products can be shipped directly to individual locations across Canada.
Orange Shirt Day
Can we order Orange Shirt Day / Every Child Matters shirts and pins from DAKOTA Promo?
Yes. DAKOTA Promo offers Every Child Matters orange shirts and Orange Shirt Day lapel pins. Shirts can feature our design or your organization's logo, subject to the available customization options. Lapel pins are a great option for anyone who can't wear a shirt. See our Orange Shirt Day page for shirts, pins and pricing.
Orange Shirt Day, observed on September 30, honours residential school survivors and remembers the children who never returned home. It provides an opportunity for schools, workplaces, governments and communities to reflect on the history and ongoing impacts of residential schools and support reconciliation.
When should we order for Orange Shirt Day?
We recommend ordering as early as possible to allow time for product selection, customization and delivery before September 30. Many schools and workplaces order during the same period, so placing your order early can help with product and size availability. Contact DAKOTA Promo with your required delivery date so we can discuss your timeline.
Let's Talk!
Was your question not answered here? We’re happy to help! Whether you have a question, a specific product in mind, or need a few ideas to get started, reach out and we’ll help you find the right fit.
Email: sales@dakotapromo.ca
Toll-Free: 1-877-413-1310
Website: www.dakotapromo.ca
You can also visit the Let's Get Your Project Started page on our website and tell us a little about your project. From branded apparel to promotional products, we’ll work with you to find the right products for your needs and budget.
Let’s bring your brand to life.